SloveniaCyclingTrips.com provides organized cycling trips in Slovenia for cycling enthusiasts. We are committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our site and services, you agree to the collection and use of information in accordance with this Privacy Policy.

Data Collection

We may collect and process the following personal data from you:

Personal Information such as name, email address, contact information (telephone number), address, payment information (credit card details, billing address), and information you provide when filling out forms on our website, such as when you subscribe to our newsletter or request information about our services.

When you use our website, we automatically collect data using cookies and similar technologies such as IP address, browser type, and version, device information (e.g., device model), pages visited on our site, referring URL, time and date of your visit.

We do not collect any sensitive personal data (such as health information or religious beliefs).

How We Use Your Data

We use your data for the following purposes:

• To provide services: To process bookings, respond to inquiries, and organize cycling trips in Slovenia.
• To communicate: To send you updates, newsletters, or promotional materials related to our services if you have opted in to receive these communications.
• For payments: To process payments and fulfill our contractual obligations.
• To improve our services: To analyze website usage data and feedback to improve our services and user experience.
• Legal obligations: To comply with legal and regulatory requirements, such as maintaining financial records.

Legal Basis for Processing

We process personal data based on the following legal grounds:

• Contractual necessity: To fulfill our contract with you, such as processing bookings or inquiries.
• Consent: Where you have provided consent for specific uses, such as marketing communications.
• Legitimate interest: For internal business purposes, such as improving our services and securing our website.
• Legal obligation: To comply with legal requirements, such as tax or accounting rules.

Data Sharing

We may share your personal data with third parties in the following situations:

• Service Providers: We work with trusted partners (e.g., payment processors, web hosting companies) to assist us in providing our services. These third parties have access to personal data only to perform specific tasks on our behalf and are contractually obligated to safeguard your data.
• Legal compliance: We may disclose your personal data to authorities if required by law or to protect our legal rights.
• Business transfers: In the event of a merger, acquisition, or sale of our assets, your data may be transferred as part of the transaction, provided the receiving party agrees to maintain your data’s confidentiality.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We will ensure that such transfers comply with the GDPR and that appropriate safeguards are in place to protect your data, such as standard contractual clauses.

Data Security

We are committed to ensuring the security of your personal data. We have implemented appropriate technical and organizational measures to protect your information from unauthorized access, loss, or disclosure, including secure storage of data, use of encrypted communications (SSL), restricting access to personal data to authorized personnel.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting obligations. Generally, we retain personal data related to bookings for [5 years] to comply with tax and legal obligations.

Your Rights

As a data subject, you have the following rights under the GDPR:

• Right of access: You have the right to request access to the personal data we hold about you.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data.
• Right to erasure: You have the right to request the deletion of your personal data, under certain conditions.
• Right to restrict processing: You can ask us to restrict the processing of your data in certain circumstances.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used format and have the right to transfer that data to another controller.
• Right to object: You have the right to object to processing based on legitimate interests, including profiling, or to direct marketing.
• Right to withdraw consent: If processing is based on your consent, you can withdraw it at any time.

To exercise these rights, please contact us at info@sloveniacyclingtrips.com. We will respond within 30 days.

Cookies

Our website uses cookies to enhance user experience and analyze traffic. You can set your browser to refuse cookies or alert you when cookies are being used.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. Please review their privacy policies before providing them with any personal data.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal or operational requirements. We encourage you to review this policy periodically to stay informed about how we protect your personal data.